Shipping & Delivery Policy
Direct to your bedroom door. Discover how our vacuum-sealed Bed-in-a-Box technology guarantees spotless hygiene, zero damage in transit, and nationwide free shipping.
100% Free Shipping
No freight surcharges or hidden delivery fees. We cover 100% of shipping costs across all serviced pin codes in India.
Bed-in-a-Box Technology
Specially roll-compressed and hermetically sealed to maneuver through narrow staircases, elevators, and bedroom hallways effortlessly.
Amazon Logistics Prime
Leveraging Amazon's robust automated sorting centers ensures priority handling, real-time SMS updates, and secure transit.
Regional Delivery Schedules
All orders are dispatched from our regional warehouses within 24–48 hours.
| Region / Tier | Major Hubs & Coverage | Estimated Transit Time | Delivery Mechanism |
|---|---|---|---|
| Metro Zones | Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune | 2 to 4 Business Days | Priority Air / Express Surface |
| Tier 2 Cities | Ahmedabad, Jaipur, Lucknow, Chandigarh, Kochi, Surat, Nagpur, Indore | 4 to 6 Business Days | Insured Surface Cargo |
| Rest of India | Tier 3 Towns & Rural Regional Serviceable Pin Codes | 6 to 8 Business Days | National Surface Courier |
| Remote & Island Territories | Select non-standard pin codes (subject to courier connectivity) | 8 to 11 Business Days | Special Courier Routing |
Unboxing & Decompression Guide
Four intuitive steps from delivery box to bedtime bliss.
Step 1: Position Box
Carry the box directly into your desired bedroom. Slide the rolled mattress onto your bed frame or foundation.
Step 2: Remove Plastic
Carefully cut away the outer plastic wrapping without damaging the breathable knitted outer cover fabric.
Step 3: Watch Expansion
The mattress immediately inhales air and expands to 90% of its full 4-inch or 6-inch profile within minutes.
Step 4: Sleep Ready
You can rest on it immediately! Full cell stabilization and orthopedic firmness completes within 48 hours.
100% In-Transit Damage Replacement
In the unlikely event that your delivery package arrives visibly torn, punctured, or wet from courier mishandling, simply refuse the parcel or document photos and contact our support concierge. We dispatch an immediate priority replacement at zero additional charge.